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On the most of new or non-used stock items, unless specified otherwise on the items section, we provide 14 to 30 Days to return for exchange or refund:

  • Returns are accepted for full money back if we received the returned items in not damaged state or not abused or not mishandled or poorly packed. Please Keep the original shipping boxes and return in as it was in received state; enclosed with all the accessories and contents included
  • Purchased items qualify for return for full money back if received not as described or if it is defective
  • Please contact to obtain Return Authorization number (RA#)
  • contact us via email or fax 1(866) 433-6949, or phone 1(416)452-3110, for the reason to return
  • *NOTE*: If received damaged by shipping, buyers or end-user have to report or claim the damage in 72 hours after receiving,

Also TECHSONAR provides 30 days for Full-Money-Back Return Policy or 90 days service warranty on repaired or serviced or refurbished or custom designed used items. In addition. We pay for the after-service-return shipping. Please read conditions;

  • Buyer has to initiate contacting us via email or fax 1(866) 433-6949, or phone 1(416)452-3110, for the reason to return
  • Note: To qualify for Return Authorization number (RA#) for creating free return shipping, item should be claimed for suspected defect, or item received is not as described
  • We don't accept return on received damaged or poorly packed items.
  • *NOTE*: On all items whether purchased as new or used or serviced, the buyer or end-user should report if received damaged by shipping.For us to process damage inspection, buyer or end-user have 72 hour to report the damage to us.

  • It is the buyer's or end-user's responsibility to report or claim to us or to the shipping service provider that the item sent was received box damaged or collapsed by impact or exposed to liquid or moisture; or found to be damaged due to poor packing
  • Buyer or end-user should keep shipping box in case requested for claim inspection
  • If claim was provided to the shipping service provider, a proof of the claim should be available to us upon request